Shipping policy

Shipping Policy – Waterheal

Waterheal provides free worldwide shipping on all orders.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

Estimated delivery time for most international destinations is 7–14 business days depending on location and local postal services.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take a few days to become active depending on the carrier.

Delivery Delays

In some cases, delivery times may be extended due to factors outside our control, including:

  • Customs clearance procedures

  • International logistics delays

  • Weather disruptions

  • Seasonal shipping demand

If your shipment is delayed beyond the estimated timeframe, customers are encouraged to contact our support team for assistance.