Shipping policy
Shipping Policy – Waterheal
Waterheal provides free worldwide shipping on all orders.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated Delivery Time
Estimated delivery time for most international destinations is 7–14 business days depending on location and local postal services.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take a few days to become active depending on the carrier.
Delivery Delays
In some cases, delivery times may be extended due to factors outside our control, including:
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Customs clearance procedures
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International logistics delays
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Weather disruptions
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Seasonal shipping demand
If your shipment is delayed beyond the estimated timeframe, customers are encouraged to contact our support team for assistance.